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Shipping and returns

We founded Cariku with one goal: to give our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers.
 
Below is the FAQ; please look and contact us if you want to learn more!


How do I buy from you?
Pottery and sculptures are generally made to order, and they can be ordered through the Standard shop. 

How long will my order take to deliver?
It depends on the order and what I have in stock.
I can ship same-day if I have a fully finished item on the shelves, within a week if I only have to glaze fire an item, and items that I have to throw specifically will take a minimum of 2 weeks and can take much longer.

Are the glazes food safe?
Yes. Unless I explicitly state otherwise, all the glazes I use are food-safe. 
Food safety in ceramics is a very important and widely debated topic.

Are they dishwasher-safe?
They are! I wash my mugs in the dishwasher regularly, and they're fine after hundreds of washes. 

Can I return an item?
Generally, that’s no problem at all. 
I want you to be completely satisfied with your order, so please get in touch with me if there's an issue. 

 

Contact
Cariku Logo

A: 137 Broadway street, Black Mountain, North Carolina, USA

E:  carolina@cariku.com

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